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Frequently Asked Questions (FAQs)

To help make your gaming experience more enjoyable we've compiled a list of the most frequently asked questions relating to our online casino games. This page is constantly updated with the latest casino game FAQs but if you can't find the answer to what you are looking for please don't hesitate to አግኙን.

The FAQ's are split into the sections below for ease of reading.

Casino FAQs:

Registration | Verification | Accounts | Deposits | Withdrawals | Limits | Technical | General Questions

Casino Game FAQs:

የመስመር ላይ የቁማር | Online Blackjack | የመስመር ላይ ሩሌት

Casino Registration

How do I Join?

In order to join our casino you must register to play at TopSlotSite.

What are the minimum and maximum stakes?

Stakes vary depending on the game you are playing. To find out about the stakes for a particular game you can access the "እርዳታ" screen from any game and find out information about stakes, ክፍያዎችን, winlines and game rules.

Am I eligible to Play?

On the participation date, You are must be over the age of legal consent as set by the law applying in the territory You are located in, and in any event You must be over 18 አመት. Players must also have a valid payment method in their own name.

What is the minumum and maximum that I can deposit?

The minimum that can be deposited is £/$/€10 or 100kr.

Maximum deposit limits are:

Per day - £/$/€1,000 or 10,000kr
Per 5 day period - £/$/€5,000 or 50,000kr
Per 30 day period - £/$/€20,000 or 200,000kr

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Casino Verification

Why do I need to be verified?

UK and International Gambling law requires that all users are verified before they can withdraw funds from a gambling account. This is primarily to protect against money laundering but also provides a level of protection to the player from people illegally accessing their accounts.

What forms of ID do you need to verify me?

TopSlotSite may need to see copies of your Debit or Credit Card (with the middle 8 numbers on the front and the CV2 code on the back blanked out), copies of utility bills as proof of address and photographic ID such as a passport or driving licence showing the user's face, signature and full name.

How do I send you copies of my ID?

An email with the full explanation is sent to the user with instructions of what to send and where to send it to.

How long does verification take?

Verification takes up to 3 working days from the moment we receive your documents.

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Casino Accounts

How do I log into my casino account?

To log into your TopSlotSite account please use the link on the left hand side labelled "Log In". This will open a new window with the login screen.

How do I login if I forget which Email address I registered with?

If you forget your registered email address or no longer have access to it then you will need to contact our የደንበኛ ድጋፍ team to have it reset.

How do I request a new password?

From the login screen, enter your email address and then click on the link titled "Forgotten Password". ይህ በመለያዎ ላይ በተመዘገበው የኢሜይል አድራሻ የይለፍ ቃልዎን ዳግም አገናኝ ይልካል.

እኔ የግል ዝርዝር መረጃ ወቅታዊ ማድረግ እንዴት ነው??

ወደ ካዚኖ ውስጥ ገብተዋል አንዴ መጠቀም ይችላሉ "አካውንቴ" አገናኝ የግል ዝርዝሮች ውስጥ ማናቸውንም ማዘመን. እርስዎ መለያ ላይ አድራሻ ወይም የተመዘገበ ስም መቀየር ከሆነ ተጨማሪ ማረጋገጫ ማቅረብ ሊኖርብዎ ይችላል.

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Casino Withdrawals

የእኔ ቁማር ቤት ሂሳብ ገንዘብ ለማውጣት ጊዜ ይወስዳል ምን ያህል ጊዜ?

Withdrawals ውስጥ በመሰራት ላይ ናቸው ጠይቅ 3 business days and once processed you will receive an email confirmation. Each bank has different timescales for processing payments but generally funds should be in your account within 7 የስራ ቀናት.

Is there a charge for making a withdrawal from my account?

We do not charge users for withdrawing funds.

What are the minimum withdrawal limits?

Withdrawals by Wire Transfer have a minimum limit of £/$/€50 or 500kr, all other withdrawal methods have a minimum limit of £/$/€20 ወይም 200kr. For more information on making withdrawals from your account, please see our Cashing Outመውጣት ፖሊሲ pages.

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Casino Deposits

How do I deposit funds into my casino account?

For information about how to deposit funds into your online casino account please visit the Casino Deposits section.

What methods of payment do you accept?

We accept Visa, Mastercard, Neteller and Moneybookers as payment methods.

Do you charge for using the site?

There is no charge for using this site. Most games offer the choice of Free play or Live play where you can play for real money. If you just want to play for free then we don't even ask you for a credit card.

እኔ በዱቤ ጨዋታዎች መጫወት ይችላሉ?

We don't offer credit accounts to any players as our license does not allow this.

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Casino Limits

እኔ በእያንዳንዱ ቀን ገቢ ምን ያህል ገደብ እንዴት ነው?

አንተ በማነጋገር በየዕለቱ ተቀማጭ ገደብ ማዘጋጀት ይችላሉ የእኛን የደንበኛ ድጋፍ ቡድን, እነሱ ለእናንተ ገደብ ማዘጋጀት ደስተኞች ይሆናሉ.

ካልተዋቀረ ተደርጓል አንድ ጊዜ እኔ ተቀማጭ ገደብ መቀየር ይችላሉ?

  1. የእርስዎን ገደብ ዝቅ የሚፈልጉ ከሆነ የ አካውንታንት እና ስር መጎብኘት አለብዎት ይሆናል & ldquo; ተቀማጭ” & ldquo ላይ ትር መክፈት; አዘጋጅ ተቀማጭ ገንዘብ ገደብ” ማያያዣ, በየቀኑ ያስገቡ, ሳምንታዊ እና ወርሃዊ ገደብ ይጫኑ & ldquo; አስገባ” ለማረጋገጥ.
  2. የእርስዎን ተቀማጭ ገደብ መጨመር ከፈለጉ በቀላሉ የደንበኛ ድጋፍ ያግኙ እና አዲስ ከፍተኛ ገደብ መጠየቅ. ምንም ውስጥ አንድ ጊዜ ብቻ ነው ይህንን ማድረግ ይችላሉ 24 ሰዓት ክፍለ ጊዜ.

እኔ ቁማር ከ እረፍት ያስፈልገናል ከሆነ ራስን ማግለል ይችላሉ?

ተጠቃሚዎች ራስን የደንበኛ ድጋፍ ቡድን በማነጋገር ማስቀረት ይችላሉ. በራስ excusion ላይ ተጨማሪ መረጃ በእኛ ውስጥ ሊገኙ ይችላሉ ኃላፊነት ጨዋታ section.

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ምን ዓይነት መስፈርት ኮምፒውተር እኔ የቁማር ጨዋታዎች መጫወት ያስፈልገናል?

TopSlotSite works with the Microsoft Windows Operating Systems Version 2000 and above and Flash version 9 or above. The casino software does not support Windows 9X, 3.XX or Web TV. For optimal results, set your monitor to 1024 X 768 pixels and high color (16 bit) ወይም ከዚያ በላይ.

Can I play the games on my mobile phone?

አዎ, the TopSlotSite casino is available on your mobile phone. You can now play on iPhones and Android Smartphones.

Do you store cookies on my computer?

For information on our cookie usage policies and other privacy information please visit our privacy page.

Do I need to download any software?

No download is required - you can play our casino game online, safely and securely.

I can't access your casino games - what should I do?

If you are having difficulty accessing our casino games it may be that you are behind a firewall or that your computer does not meet the Minimum Specification to play our games. Try turning off any firewall software and ensure that you can access other sites on the internet to make sure you connection is working. If you are still having difficulties our Technical Support Team may be able to help.

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General Questions

How do I close my account?

If you want to close your online casino games account then please contact our Customer Support Team and they will assist you.

Are my personal details safe on your site?

TopSlotSite የቅርብ ኢንክሪፕሽን ጥበቃ ቴክኖሎጂዎችን ይጠቀማል, የፋይናንስ መረጃ ሙሉ በሙሉ ደኅንነቱ የተጠበቀ መሆኑን ማረጋገጥ. More information on site security and privacy can be found in our ግላዊነት section.

How do I know the games are fair?

Our games are regulated by the Malta Gaming Authority, operating under a Class 1 ላይ 4 ፈቃድ [/ 2012 857 16 ኛው ሚያዝያ ላይ የተሰጠ ቁጥር Mga / CL1 / 2013] & [ቁጥር Mga / CL1 / 957/2014] 19 ኛው ሚያዝያ ላይ የተሰጠ 2014 & [number MGA/CL1/1141/2015 issued on 16th December 2015] ማልታ የጨዋታ ባለስልጣን የተሰጠ እና ፈቃድ እና ቁጥጥር ነው ዩኬ የቁማር ኮሚሽን, License Number 000-039335-R-319313-008.

How do I contact customer support?

Our customer support team can be contacted by Instant Chat or email using our online Contact Page.

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የመስመር ላይ የቁማር

How much can I win playing online slots?

Jackpots vary between the online casino games but the progressive slots games offer the largest potential wins with many games offering progressive jackpots in excess of £1m. The real attraction of the progressive jackpot games is that the Jackpots can be won by playing any stake so everyone has a chance of being a Huge Jackpot Winnner.

Do you have any Free Slots Games?

A number of our online casino games offer the chance for players to play the games in "Free Play" በጨዋታው እድልዎን በመሞከር እና እውነተኛ ገንዘብ ለማግኘት በመጫወት በፊት ይጫወታል እንዴት ያለ ስሜት ለማግኘት ያስችለዋል ሁነታ.

ነጻ የቁማር ጨዋታዎች

ጨዋታዎች ጋር በደንብ ለማግኘት እና የራስዎን ገንዘብ አንድ ዲናር ለአደጋ ያለ መስመር እያስያዘ እና ጉርሻ ዙር የሚሰሩ መንገዶች መረዳት ምርጥ መንገድ ናቸው.

እኔ የመስመር ላይ የቁማር የዕድል መጠበቅ ትችላለህ?

የመስመር ላይ የቁማር መለያ ውስጥ ያሉ ሁሉም የዕድል የአንተ ለመጠበቅ እና ማንኛውም ነጥብ ላይ ይቀነሳል ይቻላል ናቸው.

ማንኛውም አዝናኝ የቁማር ጨዋታዎች አሉ?

አብዛኞቹ የቁማር ጨዋታዎችን መጫወት አስደሳች እና መዝናኛ ብዙ ሰዓት ማቅረብ ይችላሉ. ቢሆንም, probably the most fun casino games can be found in our casual games section with great games such as Crown and Anchor, Beerfest and Cashapillar to name but a few.

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Online Blackjack

Can I make money by Playing Online Blackjack?

As with most games of chance it is possible to make money by playing online blackjack. While there are many strategies for playing blackjack some basic rules apply: Don't overstretch yourself and stick to a betting limit that allows you to stay in the game even if you have a few consecutive losses.

Is card counting in blackjack illegal?

Card counting in Online Blackjack isn't possible as the deck is re-shuffled after each hand unlike in traditional casino based blackjack games.

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የመስመር ላይ ሩሌት

How do you play Roulette online?

Playing online Roulette is very similar to playing real roulette in your local casino. Roulette rules differ from game to game so the easiest way of finding out to play roulette is to use the handy "እርዳታ" icon in each roulette game to read about the various types of bets allowed and how to place your bets. የእኛን ሩሌት ጨዋታዎች ሁሉም እውነተኛ ገንዘብ ሩሌት ለመጫወት ጀምሮ በፊት ሩሌት እንዴት እንደሚጫወት ጋር አስማምቶ ለማግኘት የሚያስችልዎ ነጻ የ Play አማራጭ ይሰጣሉ.

ምርጥ ሩሌት ስትራቴጂ ምንድን ነው??

ሩሌት እናንተ የማሸነፍ ያለውን የሂሳብ እድል ይጠቀማሉ ምን ሩሌት ስትራቴጂ ከዚያም ምንም ይሁን በአጋጣሚ የሆነ memoryless ጨዋታ ነው; ምክንያቱም ሊቀየር አይችልም. Winnings form roulette systems and strategies are always going to be governed by the house edge and due to the random nature of the game employing a roulette strategy will give the same odds of winning as not employing that strategy.

Can I just Play Roulette for Fun?

All of our roulette games have a "Free Play" option allowing you to play the games completely for free without risking a penny of your own money. Once you're up to speed with how to play the game you can choose to play for real money at any time.

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Casino FAQs:

Registration | Verification | Accounts | Deposits | Withdrawals | Limits | Technical | General Questions

Casino Game FAQs:

የመስመር ላይ የቁማር | Online Blackjack | የመስመር ላይ ሩሌት