Privacy Policy

1.0 Privacy

1.1 ProgressPlay Limited (la “Company”) is committed to protecting Your privacy and Your personally identifiable information (“Personal Information”)

1.2 The Company has created this Privacy Policy to let You know what information The Company (or others on its behalf) collect from You when You use the Company’s services via its online or mobile offerings (the “Services”), how is this information collected and how is it used.

1.3 This Privacy Policy is part of and should be read in conjunction with the Terms and Conditions. When you access or use the Company’s offering and/or Services, You agree that the Company (or others on its behalf) may collect, use and disclose your information (including Personal Information) in accordance with the terms of this Privacy Policy

2.0. Collection of Information

2.1 The Company (or others on its behalf) collects Personal Information from You, including without limitation, Your name, date of birth, credit card information, home or other physical address, email address, phone number and other contact information. The Company (or others on its behalf) also collects an activity log unique to You that collects certain administrative and traffic information including without limitation source IP address, time of access, date of access, web and mobile page(s) visited, language use, software crash reports and type of browser used.

2.2 The Company (or others on its behalf) collects the aforesaid information when You use the Services and when You provide it to the Company, and also in Your communications with the Company.

2.3 You are responsible for ensuring the accuracy of Your Personal Information and all other information You submit to The Company (or others on its behalf). Inaccurate information will affect the information You receive when using the Services and the Company’s ability to contact You as contemplated in this Privacy Policy. You may update Your Personal Information by logging into Your Account and update Your personal information or by e-mailing customer support at

3.0 Use of Information

3.1 La Companyia utilitza la informació personal i altra informació de la Companyia (or others on its behalf) recollir d'o sobre vostè per oferir els serveis, per proporcionar suport al client, per dur a terme verificacions de seguretat i identitat necessaris, per processar qualsevol de la seva línia o transaccions mòbils, complir amb certs requisits de negoci i per a qualsevol altre propòsit relacionat amb el funcionament dels Serveis. La Companyia pot revelar la seva informació personal (i qualsevol altra informació) a tercers que presten serveis a la Companyia per tal de permetre, habilitar o millorar la prestació dels serveis a vostè. Sense perjudici de l'anterior, La informació personal serà compartida amb els empleats i membres del personal de la Companyia per tal de proporcionar serveis de suport, serveis de gestió de crèdit i serveis de prevenció del frau, als comptadors i auditors comptables de l'empresa i amb fins d'auditoria i per als socis de la companyia per al propòsit de processament de pagaments, Your Personal Information may also be used by the Company to provide You with promotional offers and information regarding the Services as well as products and services from third parties carefully selected by the Company, and in order for us to improve the Company’s offering of a range of products and services and improved customer support; provided, però, that no Personal Information will be provided to third parties without You Opting to have such information provided. The Company may also use the aforesaid information to track Your use of the Services and for other internal purposes, such as evaluating, providing, and improving the Services.

3.2 The Company may disclose Your Personal Information and other information the Company (or others on its behalf) collect from or about You if required to do so by law, or if the Company believes in good faith that such action is necessary to comply with a current judicial proceeding, a court order or legal process, or to protect and defend the Company’s rights or property, the personal safety of users of the Services or the public. The Company reserves the right to share the aforesaid information with other online gaming sites, banks, credit card companies, and appropriate agencies, if the Company determines in its sole discretion that You have cheated or attempted to defraud the Company, or if the Company suspects You of committing any fraudulent activity (including of fraudulent payment), or any other prohibited transaction.

3.3 The Company may transfer any information (including Personal Information) outside Your country of residence and outside the European Union and store it in other countries; the data protection and other laws of these countries may not be as comprehensive as those in the European Unionin these instances the Company will take steps to ensure that a sufficient level of protection is given to Your Personal Information.

4.0 Retention of Information

4.1 The Company will retain all of Your Personal Information for the time set by applicable legislation and the directives of Malta Gaming Authority and/or of the UK Gambling Commission, as applicable. While You may request from the Company to erase any and all of Your Personal Information, the request will be answered only as long as it is compliant with applicable legislation and Malta Gaming Authority and/or of the UK Gambling Commission, as applicable.

5.0 Choice / Opt-Out

5.1 Vostè pot optar per deixar de rebre comunicacions de la Companyia mitjançant l'enviament d'un correu electrònic en blanc amb la paraula "Elimina" per; Si tens alguna pregunta relacionada amb exclusió voluntària, si us plau, poseu-vos en contacte amb el nostre servei al client.

6.0 galetes

6.1 The Company (or others on its behalf) utilitzar una funció de navegador conegut com galetes, que són petits arxius de text que es col·loquen en el seu ordinador o equip quan visita certes pàgines en línia o mòbils, per rastrejar les seves activitats, registrar les seves preferències, and make the Services more responsive to Your needs by delivering a better and more personalized experience to You. The cookies are stored on Your computer and/or equipment and are used by the Company to help track Your activity and pass information as You use the Services. Cookies can allow the Company to associate navigational information from browsing visits with personal information You provide to the Company.

7.0 Security

7.1 The Company has implemented suitable security policies, rules and technical measures to protect and safeguard the Personal Information under its control from unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction or accidental loss. All of the Company’s employees and data processors that have access to, and are associated with the processing of Your Personal Information, are obliged to respect the confidentiality of Your information.

8.0 Links to Other Sites

8.1 The Company’s website, mobile site and mobile application may contain links to other websites, mobile sites and mobile applications. Other websites, mobile sites and mobile applications may also reference or link to the Company’s website, mobile site and/or mobile application. The Company is not responsible for the privacy practices or the content of such other websites, mobile sites and mobile applications, and any information collected by these third party websites, mobile sites and mobile applications is not governed by this Privacy Policy, and the Company assumes no responsibility or liability whatsoever for the policies (including privacy policies), practices, actions or omissions of such third parties.

9.0 Transfer

9.1 In the event that the Company sells, assigns or transfers some or all of its business or assets to a successor or acquirer, or if the Company is acquired by or merge with a third party, or if the Company files for bankruptcy or become insolvent, the Company may sell, cedir o transferir la totalitat de la seva informació personal i altra informació proporcionada per vostè o sobre vostè, independentment del seu estat d'exclusió, a aquest successor o adquirent.

10.0 renúncia

10.1 Els serveis operen "com és" i "COM ESTIGUI DISPONIBLE", sense cap tipus de responsabilitat. La Companyia no es fa responsable d'esdeveniments fora del seu control directe. La Companyia no pot garantir ni representa que hi haurà un rendiment lliure d'error respecte a la privacitat de la seva informació personal, i la Companyia (incloent els seus directors, oficials, shareholders, suppliers, advisors, contractors and affiliates) will not be liable for any indirect, incidental, consequential or punitive damages relating to the use or release of Personal Information.

11.0 Your Acceptance of this Policy

11.1 By agreeing to the Terms and Conditions during the registration process on the Company’s website, mobile site and/or mobile application, or by continued use of the Services, You agree to this Privacy Policy, and to any changes the Company may make to this Privacy Policy from time to time. La Companyia li notificarà d'aquests canvis a la política de privacitat mitjançant la publicació dels canvis en el lloc web de la Companyia, mobile site and/or mobile application, i l'ha de requerir per confirmar aquests canvis. Si no es confirmi aquest canvi li impedirà continuar utilitzant els Serveis. El seu únic recurs en cas que vostè no desitja estar obligat per aquest canvi és deixar d'usar els Serveis, i per tancar el seu compte.