अक्सर पूछे जाने वाले प्रश्न (पूछे जाने वाले प्रश्न)
To help make your gaming experience more enjoyable we've compiled a list of the most frequently asked questions relating to our online casino games. This page is constantly updated with the latest casino game FAQs but if you can't find the answer to what you are looking for please don't hesitate to Contact Us.
The FAQ's are split into the sections below for ease of reading.
कैसीनो में पूछे जाने वाले प्रश्न:
Casino Game FAQs:
How do I Join?
In order to join our casino you must register to play at TopSlotSite.
What are the minimum and maximum stakes?
Stakes vary depending on the game you are playing. To find out about the stakes for a particular game you can access the "Help" screen from any game and find out information about stakes, payouts, winlines and game rules.
Am I eligible to Play?
On the participation date, You are must be over the age of legal consent as set by the law applying in the territory You are located in, and in any event You must be over 18 उम्र के साल. Players must also have a valid payment method in their own name.
What is the minumum and maximum that I can deposit?
The minimum that can be deposited is £/$/€10 or 100kr.
Maximum deposit limits are:
Per day - £/$/€1,000 or 10,000kr
Per 5 day period - £/$/€5,000 or 50,000kr
Per 30 day period - £/$/€20,000 or 200,000kr
Why do I need to be verified?
UK and International Gambling law requires that all users are verified before they can withdraw funds from a gambling account. This is primarily to protect against money laundering but also provides a level of protection to the player from people illegally accessing their accounts.
What forms of ID do you need to verify me?
TopSlotSite may need to see copies of your Debit or Credit Card (with the middle 8 numbers on the front and the CV2 code on the back blanked out), copies of utility bills as proof of address and photographic ID such as a passport or driving licence showing the user's face, signature and full name.
How do I send you copies of my ID?
An email with the full explanation is sent to the user with instructions of what to send and where to send it to.
How long does verification take?
Verification takes up to 3 working days from the moment we receive your documents.
How do I log into my casino account?
To log into your TopSlotSite account please use the link on the left hand side labelled "Log In". This will open a new window with the login screen.
How do I login if I forget which Email address I registered with?
If you forget your registered email address or no longer have access to it then you will need to contact our ग्राहक सहेयता team to have it reset.
How do I request a new password?
From the login screen, enter your email address and then click on the link titled "Forgotten Password". This will send a link to reset your password to the registered email address on your account.
How do I update my personal details?
Once you are logged into the casino you can use the "My Account" link to update any of your personal details. If you change address or the registered name on the account then you may need to provide additional verification.
How long does it take to withdraw funds from my Casino account?
Withdrawals request are processed within 3 business days and once processed you will receive an email confirmation. Each bank has different timescales for processing payments but generally funds should be in your account within 7 व्यापार के दिन.
Is there a charge for making a withdrawal from my account?
We do not charge users for withdrawing funds.
What are the minimum withdrawal limits?
Withdrawals by Wire Transfer have a minimum limit of £/$/€50 or 500kr, all other withdrawal methods have a minimum limit of £/$/€20 या 200kr. For more information on making withdrawals from your account, please see our Cashing Out and Withdrawal Policy pages.
How do I deposit funds into my casino account?
For information about how to deposit funds into your online casino account please visit the Casino Deposits section.
What methods of payment do you accept?
We accept Visa, Mastercard, Neteller and Moneybookers as payment methods.
Do you charge for using the site?
There is no charge for using this site. Most games offer the choice of Free play or Live play where you can play for real money. If you just want to play for free then we don't even ask you for a credit card.
Can I play the games on credit?
We don't offer credit accounts to any players as our license does not allow this.
How do I limit how much I can deposit each day?
You can set a daily deposit limit by contacting our customer support team, They will be happy to set a limit for you.
Can I change my deposit limit once it has been set?
- If you would like to lower your limit you will need to visit the Cashier and under the “Deposit” tab click on the “Set Deposit Limit” link, enter daily, weekly and monthly limit and press “Submit” to confirm.
- If you want to increase your deposit limit simply contact Customer Support and request a new higher limit. You can do this only once within any 24 hour period.
Can I self-exclude if I need a break from gambling?
Users can self exclude by contacting our customer support team. More information on self excusion can be found in our Responsible Gaming section.
What specification computer do I need to play your casino games?
TopSlotSite works with the Microsoft Windows Operating Systems Version 2000 and above and Flash version 9 or above. The casino software does not support Windows 9X, 3.XX or Web TV. For optimal results, set your monitor to 1024 X 768 pixels and high color (16 bit) या ज्यादा.
Can I play the games on my mobile phone?
Yes, the TopSlotSite casino is available on your mobile phone. You can now play on iPhones and Android Smartphones.
Do you store cookies on my computer?
For information on our cookie usage policies and other privacy information please visit our गोपनीयता पेज.
मैं किसी भी सॉफ्टवेयर को डाउनलोड करने की जरूरत है?
कोई डाउनलोड की आवश्यकता है - आप हमारी कैसीनो खेल ऑनलाइन खेल सकते हैं, सुरक्षित और सुरक्षित.
I can't access your casino games - मुझे क्या करना चाहिए?
आप हमारी कैसीनो के खेल तक पहुँचने में कठिनाई हो रही हो तो यह हो सकता है कि आप एक फ़ायरवॉल के पीछे या कर रहे हैं कि आपके कंप्यूटर न्यूनतम विनिर्देश को पूरा नहीं करता हमारे खेल खेलने के लिए. किसी भी फ़ायरवॉल सॉफ्टवेयर बंद करने का प्रयास करें और यह सुनिश्चित करें कि आप इंटरनेट पर अन्य साइटों का उपयोग कर सकते हैं सुनिश्चित करें कि आप कनेक्शन काम कर रहा है. If you are still having difficulties our Technical Support Team may be able to help.
How do I close my account?
If you want to close your online casino games account then please contact our Customer Support Team and they will assist you.
Are my personal details safe on your site?
TopSlotSite नवीनतम एन्क्रिप्शन और सुरक्षा प्रौद्योगिकियों का उपयोग करता है, सुनिश्चित करें कि आपके वित्तीय जानकारी पूरी तरह से सुरक्षित है. More information on site security and privacy can be found in our Privacy section.
How do I know the games are fair?
हमारे खेलों द्वारा विनियमित रहे हैं माल्टा गेमिंग प्राधिकरण, एक कक्षा के तहत काम 1 on 4 license [number MGA/CL1/857/2012 issued on 16th April 2013] & [number MGA/CL1/957/2014] 19 अप्रैल को जारी की 2014 & [नंबर MGA / CL1 / 1141 /, 2015 16 दिसंबर को जारी किए 2015] माल्टा गेमिंग प्राधिकरण द्वारा जारी किए गए और लाइसेंस प्राप्त है और द्वारा विनियमित है UK Gambling Commission, License Number 000-039335-R-319313-008.
मैं ग्राहक सहायता से संपर्क कैसे कर?
हमारे ग्राहक सहायता टीम हमारे ऑनलाइन का उपयोग कर त्वरित चैट या ईमेल द्वारा संपर्क किया जा सकता संपर्क पृष्ठ.
मैं ऑनलाइन स्लॉट कितना खेल रहे जीत सकते हैं?
Jackpots vary between the online casino games but the progressive slots games offer the largest potential wins with many games offering progressive jackpots in excess of £1m. The real attraction of the progressive jackpot games is that the Jackpots can be won by playing any stake so everyone has a chance of being a Huge Jackpot Winnner.
Do you have any Free Slots Games?
A number of our online casino games offer the chance for players to play the games in "मुफ्त खेल" mode which allows you to get a feel for how the game plays before trying your luck and playing for real money.
Free Slots games
are a great way to get familiar with the games and understand the ways that line bets and bonus rounds work without risking a penny of your own money.
Can I keep my online casino winnings?
All winnings in your online casino account are yours to keep and can be withdrawn at any point.
Are there any Fun Casino Games?
Most casino games are fun to play and can provide many hours of entertainment. तथापि, probably the most fun casino games can be found in our casual games section with great games such as Crown and Anchor, Beerfest and Cashapillar to name but a few.
Can I make money by Playing Online Blackjack?
As with most games of chance it is possible to make money by playing online blackjack. While there are many strategies for playing blackjack some basic rules apply: Don't overstretch yourself and stick to a betting limit that allows you to stay in the game even if you have a few consecutive losses.
कार्ड की गिनती लाठी अवैध है?
Card counting in Online Blackjack isn't possible as the deck is re-shuffled after each hand unlike in traditional casino based blackjack games.
कैसे आप रूले ऑनलाइन खेलते हैं?
बजाना ऑनलाइन रूले अपने स्थानीय कैसीनो में खेलने के वास्तविक रूले के समान है. रूले नियम खेल के लिए खेल से अलग है, इसलिए रूले खेलने के लिए बाहर खोजने के लिए सबसे आसान तरीका काम का उपयोग करने के लिए है "Help" प्रत्येक रूले खेल में आइकन अनुमति दांव के विभिन्न प्रकारों के बारे में पढ़ा और कैसे अपने दांव लगाएं करने के लिए. All of our Roulette games offer a Free Play option allowing you to get to grips with how to play roulette before starting to play roulette for real money.
What is the best Roulette Strategy?
Because Roulette is a memoryless game of chance then no matter what roulette strategy you employ the mathematical probability of winning cannot be changed. Winnings form roulette systems and strategies are always going to be governed by the house edge and due to the random nature of the game employing a roulette strategy will give the same odds of winning as not employing that strategy.
Can I just Play Roulette for Fun?
All of our roulette games have a "मुफ्त खेल" option allowing you to play the games completely for free without risking a penny of your own money. Once you're up to speed with how to play the game you can choose to play for real money at any time.
कैसीनो में पूछे जाने वाले प्रश्न:
Casino Game FAQs: