Privacy Policy

1.0 Privacy

1.1 ProgressPlay Limited (lub “Company”) is committed to protecting Your privacy and Your personally identifiable information (“Personal Information”)

1.2 The Company has created this Privacy Policy to let You know what information The Company (or others on its behalf) collect from You when You use the Company’s services via its online or mobile offerings (the “Services”), how is this information collected and how is it used.

1.3 This Privacy Policy is part of and should be read in conjunction with the Terms and Conditions. Thaum koj nkag tau rau los yog siv lub tuam txhab offering thiab / los yog kev pab cuam, Koj pom zoo tias lub tuam txhab (or others on its behalf) yuav tau sau, siv thiab qhia tawm koj cov ntaub ntawv (xws li Tej ntaub ntawv) nyob rau hauv raws li cov nqe lus ntawm no Privacy Policy

2.0. Collection ntawm cov ntaub ntawv

2.1 lub tuam txhab (or others on its behalf) sau Tej ntaub ntawv los ntawm Koj, xws li tsis muaj kev txwv, koj lub npe, hnub yug, credit card ntaub ntawv, lub tsev los yog lwm yam lub cev qhov chaw nyob, email chaw nyob, xov tooj thiab lwm yam ntaub ntawv tiv tauj. lub tuam txhab (or others on its behalf) kuj sau ib qho kev ua cav cim rau Koj hais tias muab cov thawj tswj thiab tsheb ntaub ntawv xws li tsis muaj kev txwv qhov chaw tus IP chaw nyob, lub sij hawm ntawm kev nkag tau, hnub ntawm kev nkag tau, web thiab mobile page(s) mus xyuas, lus siv, software tsoo ntaub ntawv thiab hom browser siv.

2.2 lub tuam txhab (or others on its behalf) siv cov aforesaid ntaub ntawv thaum koj siv cov kev pab thiab thaum koj muab nws mus rau lub tuam txhab, thiab kuj nyob rau hauv koj cov kev sib txuas nrog lub tuam txhab.

2.3 You are responsible for ensuring the accuracy of Your Personal Information and all other information You submit to The Company (or others on its behalf). Inaccurate information will affect the information You receive when using the Services and the Company’s ability to contact You as contemplated in this Privacy Policy. You may update Your Personal Information by logging into Your Account and update Your personal information or by e-mailing customer support at

3.0 Use of Information

3.1 The Company uses the Personal Information and other information the Company (or others on its behalf) collect from or about You to deliver the Services, to provide customer support, to undertake necessary security and identity verification checks, to process any of Your online or mobile transactions, meet certain business requirements and for any other purpose related to the operation of the Services. The Company may disclose Your Personal Information (and any other information) to any third parties that provide services to the Company in order to allow, enable or improve the provision of the Services to You. Tsis muaj derogating los ntawm cov saum toj no, Your Personal Information will be disclosed to employees and staff members of the Company for the purpose of providing support services, credit management services and fraud prevention services, to the Company’s accountants and auditors accounting and auditing purposes and to the Company’s partners for the purpose of payment processing, Your Personal Information may also be used by the Company to provide You with promotional offers and information regarding the Services as well as products and services from third parties carefully selected by the Company, and in order for us to improve the Company’s offering of a range of products and services and improved customer support; provided, Txawm li cas los, that no Personal Information will be provided to third parties without You Opting to have such information provided. The Company may also use the aforesaid information to track Your use of the Services and for other internal purposes, such as evaluating, providing, and improving the Services.

3.2 The Company may disclose Your Personal Information and other information the Company (or others on its behalf) collect from or about You if required to do so by law, or if the Company believes in good faith that such action is necessary to comply with a current judicial proceeding, a court order or legal process, or to protect and defend the Company’s rights or property, the personal safety of users of the Services or the public. The Company reserves the right to share the aforesaid information with other online gaming sites, banks, credit card companies, and appropriate agencies, if the Company determines in its sole discretion that You have cheated or attempted to defraud the Company, or if the Company suspects You of committing any fraudulent activity (including of fraudulent payment), or any other prohibited transaction.

3.3 The Company may transfer any information (xws li Tej ntaub ntawv) outside Your country of residence and outside the European Union and store it in other countries; the data protection and other laws of these countries may not be as comprehensive as those in the European Unionin these instances the Company will take steps to ensure that a sufficient level of protection is given to Your Personal Information.

4.0 Retention of Information

4.1 The Company will retain all of Your Personal Information for the time set by applicable legislation and the directives of Malta Gaming Authority and/or of the UK Gambling Commission, as applicable. While You may request from the Company to erase any and all of Your Personal Information, the request will be answered only as long as it is compliant with applicable legislation and Malta Gaming Authority and/or of the UK Gambling Commission, as applicable.

5.0 xaiv / Opt-Out

5.1 You may opt-out from receiving communications from the Company by sending a blank e-mail with the word “Remove” to; If You have any questions relating to opting-out, please contact our customer support.

6.0 Cookies

6.1 lub tuam txhab (or others on its behalf) use a browser feature known as cookies, which are small text files which are placed on Your computer or equipment when You visit certain online or mobile pages, to track Your activities, record Your preferences, and make the Services more responsive to Your needs by delivering a better and more personalized experience to You. The cookies are stored on Your computer and/or equipment and are used by the Company to help track Your activity and pass information as You use the Services. Cookies can allow the Company to associate navigational information from browsing visits with personal information You provide to the Company.

7.0 Security

7.1 The Company has implemented suitable security policies, rules and technical measures to protect and safeguard the Personal Information under its control from unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction or accidental loss. All of the Company’s employees and data processors that have access to, and are associated with the processing of Your Personal Information, are obliged to respect the confidentiality of Your information.

8.0 Links to Other Sites

8.1 The Company’s website, mobile site thiab mobile daim ntawv thov tej zaum yuav muaj kev mus rau lwm cov websites, mobile chaw thiab mobile daim ntaub ntawv. lwm yam websites, mobile chaw thiab mobile daim ntaub ntawv tej zaum yuav kuj reference los yog txuas mus rau lub tuam txhab website, mobile site thiab / los yog mobile daim ntawv thov. Lub tuam txhab yog tsis lub luag hauj lwm rau tus kheej coj los yog cov ntsiab lus ntawm lwm websites, mobile chaw thiab mobile daim ntaub ntawv, thiab tej ntaub ntawv sau los ntawm cov neeg sab nrauv websites, mobile chaw thiab mobile daim ntaub ntawv yog tsis tswj hwm los ntawm no Privacy Policy, and the Company assumes no responsibility or liability whatsoever for the policies (including privacy policies), practices, actions or omissions of such third parties.

9.0 Transfer

9.1 In the event that the Company sells, assigns or transfers some or all of its business or assets to a successor or acquirer, or if the Company is acquired by or merge with a third party, or if the Company files for bankruptcy or become insolvent, the Company may sell, muab los yog hloov tag nrho cov ntawm koj Tej ntaub ntawv thiab lwm yam ntaub ntawv uas muab los ntawm Koj los yog hais txog Koj, hais txog ntawm koj opt raws li txoj cai, mus xws li successor los yog acquirer.

10.0 Disclaimer

10.1 Cov kev pab cuam ua hauj "AS-YOG" thiab "AS-MUAJ", tsis muaj kev lav txhua yam. Lub tuam txhab yog tsis lub luag hauj lwm rau cov txheej xwm tshaj nws cov ncaj tswj. Lub tuam txhab yuav tsis lav tsis yog nws sawv cev rau hais tias yuav muaj kev ua yuam kev-free kev kawm txog cov kev ceev ntiag tug ntawm koj tus kheej, thiab lub tuam txhab (nrog rau nws cov directors, tub ceev xwm, shareholders, suppliers, advisors, contractors and affiliates) will not be liable for any indirect, incidental, consequential or punitive damages relating to the use or release of Personal Information.

11.0 Your Acceptance of this Policy

11.1 By agreeing to the Terms and Conditions during the registration process on the Company’s website, mobile site thiab / los yog mobile daim ntawv thov, or by continued use of the Services, You agree to this Privacy Policy, and to any changes the Company may make to this Privacy Policy from time to time. The Company will notify You of any such changes to the Privacy Policy by posting the changes on the Company’s website, mobile site thiab / los yog mobile daim ntawv thov, and You will be required to confirm such changes. Failure to confirm such change will prevent You from continuing using the Services. Your only remedy in case in which You do not wish to be bound by such change is to stop using the Services, and to close Your Account.