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Withdrawal Policy

The TopSlotSite team knows that collecting winnings is one of the most exciting parts of casino play. That's why we have taken every measure to ensure that your funds will be delivered to you as quickly and securely as possible. To find out how we do this, read our Withdrawal Policy below.

      1. When a member requests a withdrawal, the funds requested are transferred to the payment method(s) the member initially used to deposit.
      2. In cases where a member's payment method is not available for withdrawal due to third party policy restrictions, the withdrawal will be made to another payment method available to the member.
      3. If a member has outstanding deposits to TopSlotSite , we reserve the right to postpone or halt withdrawal payments until all deposits are received and confirmed.
      4. We do not charge any withdrawal fees (subject to section 5 below). Should a member's bank or payment method charge a processing fee in connection with the withdrawal, the payment of this fee is the responsibility of the member.
      5. In a case where we cease to offer our services in a specific jurisdiction, a reasonable processing fee may be charged to the member upon withdrawal.
      6. It is the responsibility of the member to notify TopSlotSite immediately of a lost or stolen credit/debit card or change of details to an e-wallet; any losses and damages stemming from a failure on the part of the member to provide immediately such a notification will be borne solely by the member, and TopSlotSite will not be liable for any such losses and damages.
      7. Minimum Withdrawal Amounts

        • Bank transfer/ Wire transfer/ Trustly/ Webmoney/ Qiwi: $50 / €50 / £50 / 500kr
        • Skrill (Moneybookers)/ Neteller/ Credit Card/ Debit Card and Paysafecard: $20 / €20 / £20 / 200kr
        • NOTE: Requested withdrawal amounts that are below the minimum sums listed above will not be processed.
      8. Limitations

        • Visa credit and debit card withdrawals are not available in certain countries due to local issuer restrictions.
        • MasterCard and debit card withdrawals are not available due to issuer restrictions.
        • The maximum withdrawal amount per account is (i) $3,000 / €3,000 / £3,000 / 30,000kr per week, e (ii) $6,000 / €6,000 / £6,000 / 60,000kr per month, except in the case of progressive jackpot winnings, where the maximum withdrawal amount per month is $30,000 / €30,000 / £30,000 / 300,000kr. TopSlotSite may, at its sole discretion, aumentare questi limiti ai suoi membri valutati.
        • Skrill, Webmoney and Qiwi may only be used as a withdrawal option in case a successful payment was done previously.
        • Some methods are only available in certain countries and with certain currencies.
        • For further information please contact our Customer Support via LiveChat or e-mail at: customersupport@instantgamesupport.com
      9. Come misura per proteggere i membri da frodi online, TopSlotSite volte può richiedere la verifica dell'identità prima di elaborare un ritiro. I membri possono essere chiesto di mostrare uno o più dei seguenti documenti (o documenti aggiuntivi non elencati di seguito) a TopSlotSite:
        • carte di credito / debito utilizzata per finanziare un conto TopSlotSite: Un chiaro, è richiesta una copia leggibile di entrambi i lati della carta. Per motivi di sicurezza, the middle eight numbers on the front of the card and the three-digit code on the back of the card's copy must be crossed out.
        • Prova di indirizzo: This can come in the form of a recent utility bill or credit card statement that shows the member's full name and address as listed in his/her TopSlotSite account. Per estratti conto della carta di credito, le otto numeri sul fronte della carta e il codice a tre cifre sul retro della carta devono cancellato per motivi di sicurezza.
        • Foto ID: A recent photographic identifying document is required for members to process their first withdrawals. The ID can be a copy of a valid passport, driver's license or national ID card. The member's name, photograph and signature must appear on the copy sent to TopSlotSite. In alcuni casi, members may be asked to have their documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.
        • Please be advised that all cash out requests will appear as "Pending" per 3 business days, durante il quale è possibile annullare la richiesta.
        • La transazione e le informazioni finanziarie sono protette a TopSlotSite dalle più avanzate tecnologie di sicurezza e crittografia del settore. Potete contare su di noi per divertimento e gioco sicuro. Per assistenza con prelievi o qualsiasi altra questione, sentiti libero diContattaci
      10. Il requisito ulteriore documentazione sarà obbligatoria in cui i prelievi cumulati pari a £/$/€1500 o 15,000kr.
      11. documentazione richiesta dovrà essere fornita entro 7 giorni dalla richiesta della Società; should the documentation not be provided within this timeframe, or false or misleading documentation if provided, then the Company may, at is sole discretion, terminate your account, confiscate all winnings and seize and void any and all account balance
      12. Without derogating from any other provision in this withdrawal policy, before any withdrawals are processed, your play will be reviewed for any irregular playing patterns. Should the Company deem that irregular game play has occurred, the Company reserves the right to withhold any withdrawals, seize and/or confiscate the balance of your account and/or close your account.

Version 1.4 - 06.06.2017