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Frequently Asked Questions (FAQs)

To help make your gaming experience more enjoyable we've compiled a list of the most frequently asked questions relating to our online casino games. This page is constantly updated with the latest casino game FAQs but if you can't find the answer to what you are looking for please don't hesitate to Contact Us.

The FAQ's are split into the sections below for ease of reading.

Casino FAQs:

Registration | Verification | Accounts | 매장 | Withdrawals | Limits | Technical | General Questions

Casino Game FAQs:

Online Slots | Online Blackjack | Online Roulette

Casino Registration

How do I Join?

In order to join our casino you must register to play at TopSlotSite.

What are the minimum and maximum stakes?

Stakes vary depending on the game you are playing. To find out about the stakes for a particular game you can access the "도움" screen from any game and find out information about stakes, 지급, winlines and game rules.

Am I eligible to Play?

On the participation date, You are must be over the age of legal consent as set by the law applying in the territory You are located in, and in any event You must be over 18 살. Players must also have a valid payment method in their own name.

What is the minumum and maximum that I can deposit?

The minimum that can be deposited is £/$/€10 or 100kr.

Maximum deposit limits are:

Per day - £/$/€1,000 or 10,000kr
Per 5 day period - £/$/€5,000 or 50,000kr
Per 30 day period - £/$/€20,000 or 200,000kr

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Casino Verification

Why do I need to be verified?

UK and International Gambling law requires that all users are verified before they can withdraw funds from a gambling account. This is primarily to protect against money laundering but also provides a level of protection to the player from people illegally accessing their accounts.

What forms of ID do you need to verify me?

TopSlotSite may need to see copies of your Debit or Credit Card (with the middle 8 numbers on the front and the CV2 code on the back blanked out), copies of utility bills as proof of address and photographic ID such as a passport or driving licence showing the user's face, 서명 및 이름.

어떻게 당신이 내 ID의 사본을 보내려면 어떻게합니까?

전체 설명과 함께 이메일을 보내 어떤 지침을 사용자에게 전송되고, 위치에 그것을 보내.

얼마나 검증 인출을 수행?

검증에 소요 3 순간부터 일을 일하는 우리는 당신의 문서를 수신.

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Casino Accounts

내 카지노 계정에 로그인하려면 어떻게?

To log into your TopSlotSite account please use the link on the left hand side labelled "Log In". This will open a new window with the login screen.

How do I login if I forget which Email address I registered with?

If you forget your registered email address or no longer have access to it then you will need to contact our 고객 지원 team to have it reset.

How do I request a new password?

From the login screen, enter your email address and then click on the link titled "Forgotten Password". 이 계정에 등록 된 이메일 주소로 비밀번호를 재설정 할 수있는 링크를 보내드립니다.

내 개인 정보를 업데이트하려면 어떻게?

당신이 카지노에 로그인하면 당신은을 사용할 수 있습니다 "내 계정" 링크는 귀하의 개인 정보 중 하나를 업데이트. 당신이 계정에 주소 또는 등록 된 이름을 변경하는 경우 당신은 추가 확인을 제공해야 할 수도 있습니다.

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Casino Withdrawals

내 카지노 계좌에서 자금을 인출 걸립니까 얼마나?

철수는 내 처리 요청할 3 business days and once processed you will receive an email confirmation. Each bank has different timescales for processing payments but generally funds should be in your account within 7 일.

Is there a charge for making a withdrawal from my account?

We do not charge users for withdrawing funds.

What are the minimum withdrawal limits?

Withdrawals by Wire Transfer have a minimum limit of £/$/€50 or 500kr, all other withdrawal methods have a minimum limit of £/$/€20 또는 200kr. For more information on making withdrawals from your account, 참조하시기 바랍니다 우리의 아웃 현금으로 바꾸기 and 탈퇴 정책 페이지.

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Casino Deposits

내 카지노 계좌에 자금을 입금하려면 어떻게?

를 방문하시기 바랍니다 온라인 카지노 계정에 자금을 입금하는 방법에 대한 자세한 내용은 Casino Deposits 섹션.

당신은 지불 어떤 방법에 동의합니까?

우리는 비자를 받아, 마스터 카드, 지불 방법으로 가셔서과 카지노는 Moneybookers.

당신이 사이트를 사용 요금을 청구 함?

이 사이트를 사용하는 무료입니다. 대부분의 게임은 실제 현금으로 게임 할 수 있습니다 무료 재생 또는 라이브 놀이의 선택을 제공. If you just want to play for free then we don't even ask you for a credit card.

Can I play the games on credit?

We don't offer credit accounts to any players as our license does not allow this.

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Casino Limits

How do I limit how much I can deposit each day?

You can set a daily deposit limit by contacting our customer support team, They will be happy to set a limit for you.

Can I change my deposit limit once it has been set?

  1. If you would like to lower your limit you will need to visit the Cashier and under the “Deposittab click on the “Set Deposit Limitlink, enter daily, weekly and monthly limit and press “Submitto confirm.
  2. If you want to increase your deposit limit simply contact Customer Support and request a new higher limit. You can do this only once within any 24 hour period.

Can I self-exclude if I need a break from gambling?

Users can self exclude by contacting our customer support team. More information on self excusion can be found in our Responsible Gaming 섹션.

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What specification computer do I need to play your casino games?

TopSlotSite works with the Microsoft Windows Operating Systems Version 2000 and above and Flash version 9 or above. The casino software does not support Windows 9X, 3.XX or Web TV. For optimal results, set your monitor to 1024 X 768 pixels and high color (16 bit) 이상.

Can I play the games on my mobile phone?

예, the TopSlotSite casino is available on your mobile phone. You can now play on iPhones and Android Smartphones.

Do you store cookies on my computer?

For information on our cookie usage policies and other privacy information please visit our privacy page.

Do I need to download any software?

No download is required - you can play our casino game online, safely and securely.

I can't access your casino games - what should I do?

If you are having difficulty accessing our casino games it may be that you are behind a firewall or that your computer does not meet the Minimum Specification to play our games. Try turning off any firewall software and ensure that you can access other sites on the internet to make sure you connection is working. If you are still having difficulties our Technical Support Team may be able to help.

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General Questions

How do I close my account?

If you want to close your online casino games account then please contact our Customer Support Team and they will assist you.

Are my personal details safe on your site?

TopSlotSite 최신 암호화 및 보호 기술을 사용하여, 당신의 금융 정보가 완전히 안전하다는 것을 보장하기 위해. More information on site security and privacy can be found in our Privacy 섹션.

How do I know the games are fair?

Our games are regulated by the Malta Gaming Authority, operating under a Class 1 on 4 license [number MGA/CL1/857/2012 issued on 16th April 2013] & [number MGA/CL1/957/2014] 19 4 월 발행 2014 & [number MGA/CL1/1141/2015 issued on 16th December 2015] 몰타 게임 기관에서 발급과에 의해 허가 및 규제 UK Gambling Commission, License Number 000-039335-R-319313-008.

How do I contact customer support?

Our customer support team can be contacted by Instant Chat or email using our online Contact Page.

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Online Slots

How much can I win playing online slots?

Jackpots vary between the online casino games but the progressive slots games offer the largest potential wins with many games offering progressive jackpots in excess of £1m. The real attraction of the progressive jackpot games is that the Jackpots can be won by playing any stake so everyone has a chance of being a Huge Jackpot Winnner.

Do you have any Free Slots Games?

A number of our online casino games offer the chance for players to play the games in "무료 플레이" 당신이 게임은 당신의 행운을 시도하고 진짜 돈을 위해 재생하기 전에 재생 방법에 대한 느낌을 얻을 수 있습니다 모드.

무료 슬롯 게임

게임에 익숙해과 자신의 돈을 한 푼도 위험없이 라인 베팅 보너스 라운드가 작동하는 방식을 이해하는 좋은 방법입니다.

내 온라인 카지노 상금을 유지할 수 있습니다?

온라인 카지노 계정의 모든 상금은 당신이 유지하고 언제든지 철회 할 수 있습니다.

어떤 재미 카지노 게임이 있습니다?

대부분의 카지노 게임 플레이 재미와 엔터테인먼트의 많은 시간을 제공 할 수 있습니다. 하나, probably the most fun casino games can be found in our casual games section with great games such as Crown and Anchor, Beerfest and Cashapillar to name but a few.

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Online Blackjack

Can I make money by Playing Online Blackjack?

As with most games of chance it is possible to make money by playing online blackjack. While there are many strategies for playing blackjack some basic rules apply: Don't overstretch yourself and stick to a betting limit that allows you to stay in the game even if you have a few consecutive losses.

Is card counting in blackjack illegal?

Card counting in Online Blackjack isn't possible as the deck is re-shuffled after each hand unlike in traditional casino based blackjack games.

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Online Roulette

How do you play Roulette online?

Playing online Roulette is very similar to playing real roulette in your local casino. Roulette rules differ from game to game so the easiest way of finding out to play roulette is to use the handy "도움" icon in each roulette game to read about the various types of bets allowed and how to place your bets. All of our Roulette games offer a Free Play option allowing you to get to grips with how to play roulette before starting to play roulette for real money.

What is the best Roulette Strategy?

Because Roulette is a memoryless game of chance then no matter what roulette strategy you employ the mathematical probability of winning cannot be changed. Winnings form roulette systems and strategies are always going to be governed by the house edge and due to the random nature of the game employing a roulette strategy will give the same odds of winning as not employing that strategy.

Can I just Play Roulette for Fun?

All of our roulette games have a "무료 플레이" option allowing you to play the games completely for free without risking a penny of your own money. Once you're up to speed with how to play the game you can choose to play for real money at any time.

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Casino FAQs:

Registration | Verification | Accounts | 매장 | Withdrawals | Limits | Technical | General Questions

Casino Game FAQs:

Online Slots | Online Blackjack | Online Roulette