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About-Us-2

Frequently Asked Questions (DUK)

To help make your gaming experience more enjoyable we've compiled a list of the most frequently asked questions relating to our online casino games. This page is constantly updated with the latest casino game FAQs but if you can't find the answer to what you are looking for please don't hesitate to Susisiekite su mumis.

The FAQ's are split into the sections below for ease of reading.

Casino FAQs:

Registration | Verification | Accounts | indėliai | Withdrawals | Limits | Technical | General Questions

Casino Game FAQs:

slots | Prisijungę Blackjack | Prisijungę ruletė

Casino Registration

How do I Join?

In order to join our casino you must register to play at TopSlotSite.


What are the minimum and maximum stakes?

Stakes vary depending on the game you are playing. To find out about the stakes for a particular game you can access the "padėti" screen from any game and find out information about stakes, išmokos, winlines and game rules.


Am I eligible to Play?

Dėl dalyvavimo pradžios datos, Jūs turite būti vyresni nei teisinio sutikimo amžiaus, kaip nustatyta pagal įstatymą, taikomą teritorijoje esate įsikūrę, ir bet kuriuo atveju Jūs turite būti vyresni nei 18 metų amžiaus. Žaidėjai taip pat turi turėti galiojantį mokėjimo būdą savo vardu.


Kas yra minumum ir maksimalus, kad galiu deponuoti?

Minimumas, kurį gali nusėsti yra £/$/€10 arba 100kr.

Didžiausios indėlių ribos yra:

Per dieną - £/$/€1,000 arba 10,000kr
už 5 dienų laikotarpis - £/$/€5,000 arba 50,000kr
už 30 dienų laikotarpis - £/$/€20,000 arba 200,000kr

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Casino Verification

Kodėl aš turiu būti patikrinta?

UK and International Gambling law requires that all users are verified before they can withdraw funds from a gambling account. This is primarily to protect against money laundering but also provides a level of protection to the player from people illegally accessing their accounts.


What forms of ID do you need to verify me?

TopSlotSite may need to see copies of your Debit or Credit Card (with the middle 8 numbers on the front and the CV2 code on the back blanked out), copies of utility bills as proof of address and photographic ID such as a passport or driving licence showing the user's face, signature and full name.


How do I send you copies of my ID?

An email with the full explanation is sent to the user with instructions of what to send and where to send it to.


How long does verification take?

Verification takes up to 3 working days from the moment we receive your documents.

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Casino Accounts

How do I log into my casino account?

Norėdami prisijungti prie savo TopSlotSite sąskaitą prašome naudoti kairėje pusėje pažymėtą nuorodą "Prisijungti". Tai atvers naują langą su prisijungimo langą.


Kaip man prisijungti, jei pamiršiu, kuri pašto adresas Kažkada buvau užsiregistravęs, su?

Jei pamiršote savo registruotą elektroninio pašto adresą arba nebeturi prieigos prie jos, tada jums reikės susisiekti su mūsų Pagalba klientams komanda, kad jis iš naujo.


Kaip man užsisakyti naują slaptažodį?

Nuo prisijungimo ekrano, įveskite savo elektroninio pašto adresą ir spustelėkite nuorodą pavadinimu "pamirštas slaptažodis". This will send a link to reset your password to the registered email address on your account.


How do I update my personal details?

Once you are logged into the casino you can use the "My Account" link to update any of your personal details. If you change address or the registered name on the account then you may need to provide additional verification.

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Casino Withdrawals

How long does it take to withdraw funds from my Casino account?

Withdrawals request are processed within 3 business days and once processed you will receive an email confirmation. Each bank has different timescales for processing payments but generally funds should be in your account within 7 darbo dienos.


Is there a charge for making a withdrawal from my account?

We do not charge users for withdrawing funds.


What are the minimum withdrawal limits?

Withdrawals by Wire Transfer have a minimum limit of £/$/€50 or 500kr, all other withdrawal methods have a minimum limit of £/$/€20 arba 200kr. For more information on making withdrawals from your account, Prašome perskaityti mūsų išgryninimo ir Withdrawal Policy puslapiai.

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Casino Deposits

Kaip pervesti pinigus i savo kazino sąskaitą?

Norėdami gauti daugiau informacijos apie tai, kaip deponuoti lėšas į savo kazino sąskaitą apsilankykite Casino Deposits skyrius.


Kokie metodai mokėjimo jūs sutinkate?

Mes priimame Visa, mastercard, Neteller ir Moneybookers ", kaip mokėjimo būdus.


Ar imti naudoti svetainės?

Nėra mokesčio už naudojantis šiuo tinklalapiu. Dauguma žaidimų siūlome nemokamai žaisti ar gyventi žaisti paiešką, kur galite žaisti už realius pinigus. If you just want to play for free then we don't even ask you for a credit card.


Ar aš galiu žaisti ant kredito žaidimai?

We don't offer credit accounts to any players as our license does not allow this.

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Casino Limits

Kaip man apriboti, kiek galiu deponuoti kiekvieną dieną?

Galite nustatyti kasdien indėlių ribą susisiekus su mūsų klientų palaikymo komanda, Jie bus laimingi nustatyti ribą už jus.


Galiu keisti indėlių ribą, kai jis buvo nustatytas?

  1. Jei norite sumažinti savo ribą, jums reikės apsilankyti kasininkas, ir pagal & ldquo; Indėlių” tab click on the “Set Deposit Limitlink, enter daily, weekly and monthly limit and press “Submitto confirm.
  2. If you want to increase your deposit limit simply contact Customer Support and request a new higher limit. You can do this only once within any 24 hour period.

Can I self-exclude if I need a break from gambling?

Users can self exclude by contacting our customer support team. More information on self excusion can be found in our atsakingas lošimas skyrius.

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Technical

What specification computer do I need to play your casino games?

TopSlotSite works with the Microsoft Windows Operating Systems Version 2000 and above and Flash version 9 or above. The casino software does not support Windows 9X, 3.XX or Web TV. For optimal results, set your monitor to 1024 X 768 pixels and high color (16 bit) arba daugiau.


Can I play the games on my mobile phone?

taip, the TopSlotSite casino is available on your mobile phone. You can now play on iPhones and Android Smartphones.


Do you store cookies on my computer?

For information on our cookie usage policies and other privacy information please visit our privacy page.


Do I need to download any software?

No download is required - you can play our casino game online, safely and securely.


I can't access your casino games - what should I do?

If you are having difficulty accessing our casino games it may be that you are behind a firewall or that your computer does not meet the Minimum Specification to play our games. Try turning off any firewall software and ensure that you can access other sites on the internet to make sure you connection is working. If you are still having difficulties our Technical Support Team may be able to help.

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General Questions

How do I close my account?

If you want to close your online casino games account then please contact our Customer Support Team and they will assist you.


Are my personal details safe on your site?

TopSlotSite uses the latest encryption and protection technologies, to ensure that your financial information is completely secure. More information on site security and privacy can be found in our slaptumas skyrius.


How do I know the games are fair?

Our games are regulated by the Malta Gaming Authority, operating under a Class 1 on 4 license [number MGA/CL1/857/2012 issued on 16th April 2013] & [number MGA/CL1/957/2014] išduotas 19 balandžio 2014 & [number MGA/CL1/1141/2015 issued on 16th December 2015] išduoda Maltos Žaidimų institucijai ir yra licencijuota ir kontroliuojama UK Gambling Commission, License Number 000-039335-R-319313-008.


How do I contact customer support?

Our customer support team can be contacted by Instant Chat or email using our online Contact Page.

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slots

How much can I win playing online slots?

Jackpots vary between the online casino games but the progressive slots games offer the largest potential wins with many games offering progressive jackpots in excess of £1m. The real attraction of the progressive jackpot games is that the Jackpots can be won by playing any stake so everyone has a chance of being a Huge Jackpot Winnner.


Do you have any Free Slots Games?

A number of our online casino games offer the chance for players to play the games in "Free Play" mode which allows you to get a feel for how the game plays before trying your luck and playing for real money.

Free Slots games

yra puikus būdas susipažinti su žaidimų ir suprasti būdus, kuriais linija statymai ir premijų šoviniai dirbti nerizikuojant savo paties pinigus denara.


Ar aš nuolat mano kazino laimėjimą?

Visi laimėjimai Jūsų interneto kazino sąskaitą galėsite išsaugoti ir gali būti atšauktas bet kuriuo metu.


Ar yra kokių nors Pramogos Kazino Žaidimai?

Dauguma kazino žaidimai yra smagu žaisti ir gali suteikti daug valandų pramogų. tačiau, tikriausiai labiausiai įdomus kazino žaidimus galima rasti mūsų atsitiktinis žaidimų skyriuje su dideliu žaidimų, tokių kaip Crown and Anchor, Beerfest and Cashapillar to name but a few.

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Prisijungę Blackjack

Can I make money by Playing Online Blackjack?

As with most games of chance it is possible to make money by playing online blackjack. While there are many strategies for playing blackjack some basic rules apply: Don't overstretch yourself and stick to a betting limit that allows you to stay in the game even if you have a few consecutive losses.


Is card counting in blackjack illegal?

Card counting in Online Blackjack isn't possible as the deck is re-shuffled after each hand unlike in traditional casino based blackjack games.

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Prisijungę ruletė

Kaip jūs žaisti ruletę internete?

Žaisti online ruletė yra labai panašus į žaisti nekilnojamojo ruletė savo vietos kazino. Roulette taisyklės skiriasi nuo žaidimas žaidimas, todėl paprasčiausias būdas išsiaiškinti žaisti ruletė yra naudoti patogu "padėti" piktogramą kiekvienos ruletės žaidimo skaityti apie įvairių tipų statymus leidžiama ir kaip padėti savo statymus. All of our Roulette games offer a Free Play option allowing you to get to grips with how to play roulette before starting to play roulette for real money.


What is the best Roulette Strategy?

Because Roulette is a memoryless game of chance then no matter what roulette strategy you employ the mathematical probability of winning cannot be changed. Winnings form roulette systems and strategies are always going to be governed by the house edge and due to the random nature of the game employing a roulette strategy will give the same odds of winning as not employing that strategy.


Can I just Play Roulette for Fun?

All of our roulette games have a "Free Play" option allowing you to play the games completely for free without risking a penny of your own money. Once you're up to speed with how to play the game you can choose to play for real money at any time.

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Casino FAQs:

Registration | Verification | Accounts | indėliai | Withdrawals | Limits | Technical | General Questions

Casino Game FAQs:

slots | Prisijungę Blackjack | Prisijungę ruletė