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Frequently Asked Questions (FAQs)

To help make your gaming experience more enjoyable we've compiled a list of the most frequently asked questions relating to our online casino games. This page is constantly updated with the latest casino game FAQs but if you can't find the answer to what you are looking for please don't hesitate to اسان سان رابطو ڪريو.

The FAQ's are split into the sections below for ease of reading.

Casino FAQs:

Registration | Verification | Accounts | ذخيرا | Withdrawals | Limits | Technical | General Questions

Casino Game FAQs:

آن لائن ٻنهي طرفن کان | آن لائن Blackjack | آن لائن رولي

Casino Registration

How do I Join?

In order to join our casino you must register to play at TopSlotSite.


What are the minimum and maximum stakes?

Stakes vary depending on the game you are playing. To find out about the stakes for a particular game you can access the "مدد" screen from any game and find out information about stakes, payouts, winlines and game rules.


Am I eligible to Play?

On the participation date, You are must be over the age of legal consent as set by the law applying in the territory You are located in, and in any event You must be over 18 سالن جي عمر. Players must also have a valid payment method in their own name.


What is the minumum and maximum that I can deposit?

The minimum that can be deposited is £/$/€10 or 100kr.

Maximum deposit limits are:

Per day - £/$/€1,000 or 10,000kr
Per 5 day period - £/$/€5,000 or 50,000kr
Per 30 day period - £/$/€20,000 or 200,000kr

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Casino Verification

Why do I need to be verified?

برطانيا ۽ بين الاقوامي جوا قانون جي ضرورت آهي ته اڳ اهي هڪ جوا جي حساب کان پئسن پاسو ڪري سگهو ٿا سمورن يوزرس جو وجود آهن. هن مني لانڊرنگ خلاف بچائڻ لاء بنيادي آهي پر پڻ کان ماڻهن کي غير قانوني طور انهن جي حساب ڪتاب رسائي جي رانديگر کي تحفظ جي سطح مهيا ڪري.


ڇا سڃاڻپ جي فارم اوھان کي مون جي تصديق ڪرڻ جي ضرورت ٿا?

TopSlotSite پنهنجي ڊيبٽ يا ڪريڊٽ ڪارڊ جي ڪاپيون ڏسڻ جي ضرورت ٿي سگھي ٿو (وچين سان 8 جي سامهون تي انگ ۽ پوئتي تي CV2 ڪوڊ ٻاهر blanked), copies of utility bills as proof of address and photographic ID such as a passport or driving licence showing the user's face, صحيح ۽ پورو نالو.


ڪيئن مون کي توهان منهنجي سڃاڻپ جي ڪاپيون موڪلي ٿا?

سنڌ جي مڪمل وضاحت سان هڪ اي ميل ڇا موڪليو ۽ جتي ان کي موڪلي ڪرڻ جي هدايت سان استعمال ڪندڙ کي موڪليو ويو آهي.


تصديق ڪيئن ڊگهي وٺي ٿو?

تصديق لاء لڳن ٿا 3 هن پل اسان توهان دستاويز وٺڻ کان ڪم ڏينهن.

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Casino Accounts

مون کي منهنجي سنڏ جي اڪائونٽ ۾ ڪيئن لاگ ٿا?

توهان TopSlotSite اڪائونٽ ۾ لاگ ان کي لڳل کاٻي هٿ پاسي تي ڪڙي استعمال ڪريو "لاگ ان ۾". هن جو لاگ ان اسڪرين سان هڪ نئين ونڊو کلي ويندي.


مون کي ڪيئن لاگ ٿا ته مون کي جن کي اي ميل پتو مون سان گڏ داخل وسارڻ?

جيڪڏهن توهان کي توهان جي داخل اي ميل پتي کي وسارڻ يا ھاڻ وري اوھان کي اسان سان رابطو ڪرڻ جي ضرورت پوندي ته ان تائين رسائي آهي ڪسٽمر حمايت ان ري سيٽ ڪري ٽيم.


مون کي هڪ نئون پاس ورڊ ڪيئن درخواست ٿا?

جو لاگ ان اسڪرين مان, پنهنجي اي ميل ايڊريس داخل ۽ پوء ماهي لنڪ تي ڪلڪ ڪريو "وساريل پاس ورڊ". This will send a link to reset your password to the registered email address on your account.


How do I update my personal details?

Once you are logged into the casino you can use the "My Account" link to update any of your personal details. If you change address or the registered name on the account then you may need to provide additional verification.

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Casino Withdrawals

How long does it take to withdraw funds from my Casino account?

Withdrawals request are processed within 3 ڪاروباري ڏينهن ۽ عمل هڪ ڀيرو اوھان کي هڪ اي ميل تصديق ملي ٿي ويندو. هر ڪناري درجي جي ادائيگين لاء مختلف timescales ڪئي آهي پر عام طور تي پئسن توهان جي اڪائونٽ ۾ اندر وڃي 7 ڪاروباري ڏينهن.


اتي منهنجي حساب مان هڪ سوڙھو ٺاهڻ لاء هڪ چارج آهي?

اسان کي پئسن دستبردار لاء استعمال ڪندڙن جا پيسا ڪونه ٿا.


جي وقفي سوڙھو حد ڇا آهي?

وائر منتقلي جي Withdrawals جي وقفي حد آهي £/$/€50 يا 500kr, ٻيا سڀ منسوخ طريقن جي وقفي حد آهي £/$/€20 يا 200kr. توهان جي اڪائونٽ مان withdrawals ٺاهڻ تي وڌيڪ معلومات لاء, please see our Cashing Out ۽ واپسي جي پاليسي pages.

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Casino Deposits

How do I deposit funds into my casino account?

For information about how to deposit funds into your online casino account please visit the Casino Deposits section.


What methods of payment do you accept?

We accept Visa, Mastercard, Neteller and Moneybookers as payment methods.


Do you charge for using the site?

There is no charge for using this site. Most games offer the choice of Free play or Live play where you can play for real money. If you just want to play for free then we don't even ask you for a credit card.


Can I play the games on credit?

We don't offer credit accounts to any players as our license does not allow this.

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Casino Limits

How do I limit how much I can deposit each day?

You can set a daily deposit limit by contacting our customer support team, They will be happy to set a limit for you.


Can I change my deposit limit once it has been set?

  1. If you would like to lower your limit you will need to visit the Cashier and under the “Deposittab click on the “Set Deposit Limitlink, enter daily, weekly and monthly limit and press “Submitto confirm.
  2. If you want to increase your deposit limit simply contact Customer Support and request a new higher limit. You can do this only once within any 24 hour period.

Can I self-exclude if I need a break from gambling?

Users can self exclude by contacting our customer support team. More information on self excusion can be found in our Responsible Gaming section.

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Technical

What specification computer do I need to play your casino games?

TopSlotSite works with the Microsoft Windows Operating Systems Version 2000 and above and Flash version 9 or above. The casino software does not support Windows 9X, 3.XX or Web TV. For optimal results, set your monitor to 1024 X 768 pixels and high color (16 bit) يا وڌيڪ.


Can I play the games on my mobile phone?

ها, the TopSlotSite casino is available on your mobile phone. You can now play on iPhones and Android Smartphones.


Do you store cookies on my computer?

For information on our cookie usage policies and other privacy information please visit our خانگي نوعيت واري صفحي.


مون کي ڪنهن به سافٽ ويئر ڊائون لوڊ ڪرڻ جي ضرورت ڪريو?

ڪو به ڊائون لوڊ جي ضرورت هوندي آهي - توهان اسان جي سنڏ جو شڪار آن لائن ادا ڪري سگهن ٿا, بچائي ۽ محفوظ.


I can't access your casino games - مونکي ڇا ڪرڻ گهرجي?

اوھان کي اوکائي اسان سنڏ راندين رسائي زندگي گذاري رهيا آهن ته ان کي ٿي سگهي ٿو ته توهان کي هڪ firewall جي پويان يا توهان جي ڪمپيوٽر ۾ گھٽ Specification ملڻ نه ڪندو اسان جي راندين کيڏڻ لاء ته آهي. ڪنهن به firewall سافٽ ويئر بند رخ ڪوشش ۽ تسليم ڪيو آهي ته توهان جي انٽرنيٽ تي ٻين سائيٽن رسائي ڪري سگهو ٿا پڪ آھي ته اوھان جي سلسلي ڪم آهي ڪرڻ. تون اڃا به مشڪلات اسان جي زندگي گذاري رهيا آهن ته ٽيڪنيڪل سپورٽ ٽيم مدد ڪرڻ جي قابل ٿي سگهي ٿي.

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General Questions

مون کي منهنجي حساب ڪيئن بند ٿا?

توهان کي توهان جي آن لائن سنڏ راندين اڪائونٽ وري بند ڪرڻ چاهيو ٿا ته اسان سان رابطو ڪريو ڪسٽمر حمايت ٽيم ۽ اھي اوھان کي مدد ڏيندو.


منهنجو ذاتي تفصيل توهان جي ويب سائيٽ تي محفوظ آهن?

TopSlotSite جي تازي بچاء ڪوڊنگ ۽ تحفظ ٽيڪنالاجي استعمال ڪري, تسليم ڪيو آهي ته توهان جي مالي معلومات مڪمل طور تي محفوظ آهي. سائيٽ جي سيڪيورٽي ۽ خانگي نوعيت تي وڌيڪ معلومات اسان جي ۾ مليو ڪري سگهجي ٿو رازداري section.


مون کي ڪيئن خبر ٿا ته راندين چڱو آهي?

Our games are regulated by the Malta Gaming Authority, operating under a Class 1 on 4 license [number MGA/CL1/857/2012 issued on 16th April 2013] & [number MGA/CL1/957/2014] issued on 19th April 2014 & [number MGA/CL1/1141/2015 issued on 16th December 2015] issued by Malta Gaming Authority and is licensed and regulated by the UK Gambling Commission, License Number 000-039335-R-319313-008.


How do I contact customer support?

Our customer support team can be contacted by Instant Chat or email using our online Contact Page.

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آن لائن ٻنهي طرفن کان

How much can I win playing online slots?

Jackpots vary between the online casino games but the progressive slots games offer the largest potential wins with many games offering progressive jackpots in excess of £1m. The real attraction of the progressive jackpot games is that the Jackpots can be won by playing any stake so everyone has a chance of being a Huge Jackpot Winnner.


Do you have any Free Slots Games?

A number of our online casino games offer the chance for players to play the games in "راند ڪانهي،" mode which allows you to get a feel for how the game plays before trying your luck and playing for real money.

Free Slots games

are a great way to get familiar with the games and understand the ways that line bets and bonus rounds work without risking a penny of your own money.


Can I keep my online casino winnings?

All winnings in your online casino account are yours to keep and can be withdrawn at any point.


Are there any Fun Casino Games?

Most casino games are fun to play and can provide many hours of entertainment. تنهن هوندي به, شايد سڀ کان لطف سنڏ راندين اهڙي تاج ۽ لنگر جي طور تي وڏي راندين سان اسان جي casual راندين جي حصي ۾ مليو ڪري سگهجي ٿو, Beerfest ۽ نالي کي Cashapillar پر چند.

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آن لائن Blackjack

مون آن لائن Blackjack نڀائي رهي دولت ڪمائڻ جي ڪري سگهو ٿا?

اتفاق جي سڀ کان راندين سان جيئن ان کي آن لائن blackjack رهي دولت ڪمائڻ جي لاء ممڪن آهي. جڏهن ته اتي blackjack ڪجهه بنيادي اصول لاڳو رهي لاء ڪيترن ئي حڪمت آهي: Don't overstretch yourself and stick to a betting limit that allows you to stay in the game even if you have a few consecutive losses.


Is card counting in blackjack illegal?

Card counting in Online Blackjack isn't possible as the deck is re-shuffled after each hand unlike in traditional casino based blackjack games.

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آن لائن رولي

How do you play Roulette online?

Playing online Roulette is very similar to playing real roulette in your local casino. Roulette rules differ from game to game so the easiest way of finding out to play roulette is to use the handy "مدد" icon in each roulette game to read about the various types of bets allowed and how to place your bets. All of our Roulette games offer a Free Play option allowing you to get to grips with how to play roulette before starting to play roulette for real money.


What is the best Roulette Strategy?

Because Roulette is a memoryless game of chance then no matter what roulette strategy you employ the mathematical probability of winning cannot be changed. Winnings form roulette systems and strategies are always going to be governed by the house edge and due to the random nature of the game employing a roulette strategy will give the same odds of winning as not employing that strategy.


Can I just Play Roulette for Fun?

All of our roulette games have a "راند ڪانهي،" option allowing you to play the games completely for free without risking a penny of your own money. Once you're up to speed with how to play the game you can choose to play for real money at any time.

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Casino FAQs:

Registration | Verification | Accounts | ذخيرا | Withdrawals | Limits | Technical | General Questions

Casino Game FAQs:

آن لائن ٻنهي طرفن کان | آن لائن Blackjack | آن لائن رولي