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About-Us-2

اکثر پوچھے گئے سوالات (اکثر پوچھے گئے سوالات)

To help make your gaming experience more enjoyable we've compiled a list of the most frequently asked questions relating to our online casino games. This page is constantly updated with the latest casino game FAQs but if you can't find the answer to what you are looking for please don't hesitate to Contact Us.

The FAQ's are split into the sections below for ease of reading.

جوا حا نہ پوچھے جانے والے سوالات:

رجسٹریشن | تصدیق | اکاؤنٹس | ڈپازٹس | Withdrawals | Limits | Technical | General Questions

Casino Game FAQs:

Online Slots | Online Blackjack | Online Roulette

جوا رجسٹریشن

How do I Join?

In order to join our casino you must register to play at TopSlotSite.


What are the minimum and maximum stakes?

Stakes vary depending on the game you are playing. To find out about the stakes for a particular game you can access the "مدد" screen from any game and find out information about stakes, ادائیگی, winlines and game rules.


Am I eligible to Play?

On the participation date, You are must be over the age of legal consent as set by the law applying in the territory You are located in, and in any event You must be over 18 عمر کے سال. Players must also have a valid payment method in their own name.


What is the minumum and maximum that I can deposit?

The minimum that can be deposited is £/$/€10 or 100kr.

Maximum deposit limits are:

Per day - £/$/€1,000 or 10,000kr
Per 5 day period - £/$/€5,000 or 50,000kr
Per 30 day period - £/$/€20,000 or 200,000kr

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جوا حا نہ توثیق

Why do I need to be verified?

برطانیہ اور بین الاقوامی جوا قانون وہ ایک جوئے اکاؤنٹ سے رقم واپس لے سکتے ہیں اس سے پہلے کہ تمام صارفین کو تصدیق کر رہے ہیں کہ اس کی ضرورت. یہ بنیادی طور پر منی لانڈرنگ کے خلاف کی حفاظت کے لئے ہے بلکہ غیر قانونی طور پر ان کے اکاؤنٹس تک رسائی حاصل کرنے کی قوم میں سے کھلاڑی کو تحفظ کی ایک سطح فراہم.


آپ ID کی کیا شکلوں مجھے اس بات کی تصدیق کرنے کی ضرورت ہے?

TopSlotSite اپنا ڈیبٹ یا کریڈٹ کارڈ کی نقول کو دیکھنے کے لئے کی ضرورت ہو سکتی (مشرق ساتھ 8 سامنے اور پیٹھ پر CV2 کوڈ تاریخ اعداد باہر blanked), copies of utility bills as proof of address and photographic ID such as a passport or driving licence showing the user's face, signature and full name.


How do I send you copies of my ID?

An email with the full explanation is sent to the user with instructions of what to send and where to send it to.


How long does verification take?

Verification takes up to 3 working days from the moment we receive your documents.

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جوا حا نہ اکاؤنٹس

How do I log into my casino account?

آپ TopSlotSite اکاؤنٹ میں لاگ ان کرنے کے بائیں ہاتھ کی طرف سے لیبل لگا کے لنک استعمال کریں "لاگ ان". یہ لاگ ان سکرین کے ساتھ ایک نئی ونڈو کھل جائے گا.


میں بھول تو میں ساتھ رجسٹرڈ ہے جس کے ای میل ایڈریس میں داخل ہو جائیے کیسے?

اگر آپ اپنے رجسٹرڈ ای میل ایڈریس سے بھول یا تو پھر آپ سے رابطہ کرنے کی ضرورت ہو گی اس تک رسائی ہمارے کسٹمر سپورٹ ٹیم اسے ری سیٹ ہے کرنا.


میں نے ایک نیا پاس ورڈ کی درخواست کس طرح کروں?

لاگ ان سکرین سے, اپنا ای میل ایڈریس درج کریں اور اس کے بعد کے عنوان سے لنک پر کلک کریں "پاس ورڈ بھول". This will send a link to reset your password to the registered email address on your account.


How do I update my personal details?

Once you are logged into the casino you can use the "My Account" link to update any of your personal details. If you change address or the registered name on the account then you may need to provide additional verification.

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Casino Withdrawals

How long does it take to withdraw funds from my Casino account?

Withdrawals request are processed within 3 business days and once processed you will receive an email confirmation. Each bank has different timescales for processing payments but generally funds should be in your account within 7 تجارتی ایام.


Is there a charge for making a withdrawal from my account?

We do not charge users for withdrawing funds.


What are the minimum withdrawal limits?

Withdrawals by Wire Transfer have a minimum limit of £/$/€50 or 500kr, all other withdrawal methods have a minimum limit of £/$/€20 یا 200kr. For more information on making withdrawals from your account, please see our Cashing Out اور واپسی کی پالیسی pages.

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Casino Deposits

How do I deposit funds into my casino account?

For information about how to deposit funds into your online casino account please visit the Casino Deposits section.


What methods of payment do you accept?

We accept Visa, Mastercard, Neteller and Moneybookers as payment methods.


Do you charge for using the site?

There is no charge for using this site. Most games offer the choice of Free play or Live play where you can play for real money. If you just want to play for free then we don't even ask you for a credit card.


میں نے کریڈٹ پر گیمز کھیل سکتے ہیں?

We don't offer credit accounts to any players as our license does not allow this.

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Casino Limits

میں نے ہر ایک دن کتنا جمع کر سکتے مخصوص کرتے ہیں کہ کس طرح?

آپ سے رابطہ کر کے روزانہ کی ڈپازٹ کی حد مقرر کر سکتے ہیں ہمارے کسٹمر سپورٹ کی ٹیم, وہ آپ کے لئے ایک حد مقرر کرنے کے لئے خوش ہو جائے گا.


ایک بار اسے قائم کیا گیا ہے میں نے اپنی ڈپازٹ کی حد کو تبدیل کر سکتے?

  1. آپ کو آپ کی حد کم کرنا چاہتے ہیں تو آپ کوشپال اور کے تحت دورہ کرنے کی ضرورت ہو گی اور ldquo؛ ڈپازٹ” tab click on the “Set Deposit Limitlink, enter daily, weekly and monthly limit and press “Submitto confirm.
  2. If you want to increase your deposit limit simply contact Customer Support and request a new higher limit. You can do this only once within any 24 hour period.

Can I self-exclude if I need a break from gambling?

Users can self exclude by contacting our customer support team. More information on self excusion can be found in our Responsible Gaming section.

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Technical

What specification computer do I need to play your casino games?

TopSlotSite works with the Microsoft Windows Operating Systems Version 2000 and above and Flash version 9 or above. The casino software does not support Windows 9X, 3.XX or Web TV. For optimal results, set your monitor to 1024 X 768 pixels and high color (16 bit) یا اس سے زیادہ.


Can I play the games on my mobile phone?

جی ہاں, the TopSlotSite casino is available on your mobile phone. You can now play on iPhones and Android Smartphones.


Do you store cookies on my computer?

For information on our cookie usage policies and other privacy information please visit our privacy page.


Do I need to download any software?

No download is required - you can play our casino game online, safely and securely.


I can't access your casino games - what should I do?

If you are having difficulty accessing our casino games it may be that you are behind a firewall or that your computer does not meet the Minimum Specification to play our games. Try turning off any firewall software and ensure that you can access other sites on the internet to make sure you connection is working. If you are still having difficulties our Technical Support Team may be able to help.

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General Questions

How do I close my account?

If you want to close your online casino games account then please contact our Customer Support Team and they will assist you.


Are my personal details safe on your site?

TopSlotSite uses the latest encryption and protection technologies, to ensure that your financial information is completely secure. More information on site security and privacy can be found in our Privacy section.


How do I know the games are fair?

Our games are regulated by the Malta Gaming Authority, operating under a Class 1 on 4 license [number MGA/CL1/857/2012 issued on 16th April 2013] & [number MGA/CL1/957/2014] 19th اپریل کو جاری 2014 & [number MGA/CL1/1141/2015 issued on 16th December 2015] issued by Malta Gaming Authority and is licensed and regulated by the UK Gambling Commission, License Number 000-039335-R-319313-008.


How do I contact customer support?

Our customer support team can be contacted by Instant Chat or email using our online Contact Page.

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Online Slots

How much can I win playing online slots?

Jackpots vary between the online casino games but the progressive slots games offer the largest potential wins with many games offering progressive jackpots in excess of £1m. The real attraction of the progressive jackpot games is that the Jackpots can be won by playing any stake so everyone has a chance of being a Huge Jackpot Winnner.


Do you have any Free Slots Games?

A number of our online casino games offer the chance for players to play the games in "Free Play" mode which allows you to get a feel for how the game plays before trying your luck and playing for real money.

Free Slots games

are a great way to get familiar with the games and understand the ways that line bets and bonus rounds work without risking a penny of your own money.


Can I keep my online casino winnings?

All winnings in your online casino account are yours to keep and can be withdrawn at any point.


Are there any Fun Casino Games?

Most casino games are fun to play and can provide many hours of entertainment. تاہم, probably the most fun casino games can be found in our casual games section with great games such as Crown and Anchor, Beerfest and Cashapillar to name but a few.

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Online Blackjack

Can I make money by Playing Online Blackjack?

As with most games of chance it is possible to make money by playing online blackjack. While there are many strategies for playing blackjack some basic rules apply: Don't overstretch yourself and stick to a betting limit that allows you to stay in the game even if you have a few consecutive losses.


Is card counting in blackjack illegal?

Card counting in Online Blackjack isn't possible as the deck is re-shuffled after each hand unlike in traditional casino based blackjack games.

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Online Roulette

How do you play Roulette online?

Playing online Roulette is very similar to playing real roulette in your local casino. Roulette rules differ from game to game so the easiest way of finding out to play roulette is to use the handy "مدد" icon in each roulette game to read about the various types of bets allowed and how to place your bets. All of our Roulette games offer a Free Play option allowing you to get to grips with how to play roulette before starting to play roulette for real money.


What is the best Roulette Strategy?

Because Roulette is a memoryless game of chance then no matter what roulette strategy you employ the mathematical probability of winning cannot be changed. Winnings form roulette systems and strategies are always going to be governed by the house edge and due to the random nature of the game employing a roulette strategy will give the same odds of winning as not employing that strategy.


Can I just Play Roulette for Fun?

All of our roulette games have a "Free Play" option allowing you to play the games completely for free without risking a penny of your own money. Once you're up to speed with how to play the game you can choose to play for real money at any time.

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جوا حا نہ پوچھے جانے والے سوالات:

رجسٹریشن | تصدیق | اکاؤنٹس | ڈپازٹس | Withdrawals | Limits | Technical | General Questions

Casino Game FAQs:

Online Slots | Online Blackjack | Online Roulette